Legal notice

Legal Notice

Ashford Timepieces

Last Updated: October 21, 2026

1. Business Information

Welcome to Ashford Timepieces.

This website operates under the name Ashford Timepieces and provides customers with access to our online watch collections and related services.

Store Name: Ashford Timepieces

Business Address:
350 Fifth Avenue
New York, NY 10118
United States

Customer Support Email:
support@ashfordscollection.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Eastern Time (New York)

For inquiries regarding our products, orders, policies, or services, please contact us using the information provided above.

2. Website Purpose

The Ashford Timepieces website is intended to provide information about our products and facilitate online purchases.

We strive to ensure that product descriptions, images, prices, and other website information are accurate and up to date.

However, occasional errors or omissions may occur.

We reserve the right to correct inaccurate information and update website content, subject to applicable law.

3. Intellectual Property Rights

Unless otherwise indicated, original content owned by Ashford Timepieces, including website design, text, graphics, logos, branding, and other proprietary materials, is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of our proprietary materials is prohibited without prior written authorization.

All third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

4. Product Information Disclaimer

Ashford Timepieces makes reasonable efforts to present accurate product specifications, descriptions, and photographs.

Actual product appearance may vary slightly due to lighting, photography, or individual display settings.

Customers are encouraged to review product details carefully before placing an order.

Any product warranties, guarantees, or representations expressly provided at the time of purchase remain applicable.

5. Website Availability

We strive to maintain a secure and accessible shopping experience.

However, website availability may occasionally be affected by maintenance, technical issues, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, we do not guarantee uninterrupted or error-free access to our website.

6. External Links and Third-Party Services

Our website may contain links to third-party websites or integrate services provided by external companies, including payment processors and shipping providers.

Third-party websites and services may be subject to their own terms, conditions, and privacy policies.

Ashford Timepieces is not responsible for independently operated third-party content or practices, except where responsibility is imposed by applicable law.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Ashford Timepieces shall not be liable for indirect, incidental, or consequential damages resulting from the use of this website.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded, including applicable statutory consumer rights.

8. Privacy and Data Protection

We respect the privacy of our customers and are committed to handling personal information responsibly.

Information about how personal data is collected, used, disclosed, and protected is available in our Privacy Policy.

Customers are encouraged to review that policy before submitting personal information through our website.

9. Consumer Rights

Ashford Timepieces operates with the intention of complying with applicable United States consumer protection laws.

Nothing in this Legal Notice is intended to waive, restrict, or override rights that customers may have under applicable federal or state law.

10. Changes to This Legal Notice

We may update this Legal Notice periodically to reflect changes in our business operations, website functionality, or applicable legal requirements.

The most recent version will be made available on this page.

11. Contact Information

If you have questions about this Legal Notice or our w

FAQ

ARE ASHFORD TIMEPIECES TRULY ORIGINAL?

Ashford Timepieces are premium replicas, crafted with high quality materials and careful attention to detail to closely match the appearance, feel and finish of the original models. They offer a refined luxury experience at a more accessible price. Elegant Man is an independent retailer and is not affiliated with the original brands.

IS MY PAYMENT SAFE?

Yes, completely. Our store runs on Shopify Payments with full PCI DSS Level 1 compliance, the highest security standard in the industry. Your card details are never stored on our servers and every transaction is protected by 256-bit SSL encryption, the same technology used by major banks. We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay and Google Pay. Shop with total confidence.

HOW LONG DOES SHIPPING TAKE?

Orders are processed within 1 to 2 business days and standard delivery takes 5 to 8 business days to the UK. Due to the high demand for our designs, some orders may occasionally take a little longer to fulfill, but we always work to get your watch to you as fast as possible and always within the stated timeframe. The moment your order ships, you will receive a tracking number by email.

WHAT IS YOUR RETURN POLICY?

We stand behind every watch we make. If for any reason you are not completely satisfied, you have 30 days from the delivery date to return your order. Items must be unworn and in original condition with all packaging included. Simply reach out to us at support@ashfordscollection.com and our team will take care of everything. Refunds are issued to your original payment method within 5 to 7 business days of receiving the return.

DO THE WATCHES COME WITH A WARRANTY?

Every Elegant Man watch is backed by a 1 year manufacturer's warranty covering any defects in materials or workmanship. If something is not right, we fix it or replace it. For any warranty claim or question, contact us at support@ashfordscollection.com. We are here and we respond.

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Ashford Timepieces has a 4.8 out of 5.0 rating from 26,754 reviews.